INTRODUCTION AND PROGRAM OVERVIEW

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AAF ONLINE DPSS CUSTOMER APPLICATION INTRODUCTION: The Adopt-A-Family Program (Adopt-A-Family) is a program in which Sponsors are carefully matched with a family and/or individual DPSS participants to provide gifts during the holiday season. Adopt-A-Family relies heavily on the commitment of Sponsors which include organizations, teams, individuals, or families, to spread holiday cheer by adopting a single or multiple family applicants that currently receive DPSS benefits or services. PROGRAM OVERVIEW: To qualify for the Adopt-A-Family Program, applicants must have an open and valid DPSS case such as, CalWORKs, CalFresh, IHSS or Medi-Cal. You must completely fill out and return the application to the Toy Loan & Volunteer Services Section. Unfortunately, General Relief recipients are not eligible for this program.

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Step 1: Completely fill out your information. Only include members of your household that are listed on your DPSS case.

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Step 2: Explain the current state of your or your family’s living situation. This field is mandatory.

Please ensure that all information provided is correct and be as detailed as possible in the “Descriptive Summary” portion of the application to clearly communicate your situation and preferences. Priority is given to applicants that have suffered severe hardships within the past year. NOTE: Leaving any section blank may cause your application to be ineligible.

Step 3: Please only list household members in your immediate family. Provide the first and last name, gender, and age.

When listing children and household members, they must all be associated with the same case number to qualify. If family members listed on the application are not on the active DPSS case, they do not qualify for the program.

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Step 4: Please complete your wish list. Include only family members associated with the same DPSS case.

Add categories for what is most needed by your family. No item is guaranteed, the final decision is left up to the sponsors who donate.

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Step 5: Please sign, date, and submit your application.

Customers are chosen in a lottery-based fashion. This is considered a once in a lifetime opportunity, so once chosen and your family is sponsored, your family will not be eligible for future Adopt-A-Family campaigns. Also, please note that not every family that applies will be chosen.

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My family and I have NOT been sponsored/adopted during the Adopt-A-Family Program in previous years.

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My family and I live in Los Angeles County.

The application process can take up to 1-2 weeks after you have successfully completed and submitted your application. If you have any questions or concerns, please feel free to contact us by telephone at (323)986-2741 or via e-mail at AdoptAFamily@dpss.lacounty.gov.

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INTRODUCCIÓN Y DESCRIPCIÓN GENERAL DEL PROGRAMA

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SOLICITUD DE CLIENTE DPSS EN LÍNEA DE AAF INTRODUCCIÓN: Adopte Una Familia (Adopt-A-Family) es un programa en el que los patrocinadores se asignan cuidadosamente con una familia o un participante del DPSS para proporcionar regalos para los días festivos. Adopt-A-Family depende en gran medida del compromiso de los patrocinadores que incluyen organizaciones, equipos, individuos o familias para difundir la alegría por medio de la adopción de familias individuales o múltiples solicitantes que están recibiendo beneficios o servicios del DPSS. DESCRIPCIÓN GENERAL DEL PROGRAMA: Para calificar para el programa Adopt-A-Family, todos los solicitantes deben tener un caso del DPSS abierto y válido, como CalWORKs, CalFresh, IHSS o Medi-Cal. Tendrá que llenar completamente y devolver la solicitud a Préstamo de Juguetes y Servicios Voluntarios. Desafortunadamente, los beneficiarios de Ayuda General no son elegibles para este programa.

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Paso 1: Llene completamente su información. Solo incluya a los miembros de su hogar que estén en su caso del DPSS.

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Paso 2: Explique el estado actual de su situación de vida o la de su familia. Este campo es obligatorio.

Por favor, asegúrese de que toda la información proporcionada sea correcta y sea lo más detallada posible en la sección "Resumen Descriptivo" de la solicitud para comunicar claramente su situación y preferencias. Se da prioridad a los solicitantes que han tenido graves dificultades entre el último año. Dejar cualquier sección en blanco puede hacer que su solicitud no sea elegible.

Paso 3: Por favor, solo enumere los miembros del hogar en su familia inmediata. Indique el nombre y apellido, el género y la edad.

Al enumerar a los niños y miembros del hogar, todos deben estar asociados con el mismo número de caso para ser elegible. Si los miembros que figuran en la solicitud no están en el caso activo, es posible que no sean elegibles para el programa.

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Paso 4: Por favor, completa su lista de deseos. Incluya solo a las personas asociadas con el mismo caso del DPSS.

Agregue categorías para lo que más necesita su familia. Ningún artículo está garantizado, la decisión final se deja a los patrocinadores que donan.

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Paso 5: Por favor, firme, feche y envíe su solicitud.

Los clientes son elegidos de una manera basada en la lotería. Esto se considera una oportunidad única en la vida, por lo que una vez elegido no será elegible para futuras campañas de Adopt-A-Family. Además, no todas las familias que se postulen serán elegidas.

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Mi familia y yo NO hemos sido patrocinados en el programa Adopt-A-Family en los años anteriores.

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Mi familia y yo actualmente vivimos en el Condado de Los Angeles.

El proceso de solicitud puede tomar hasta 1 a 2 semanas después de que haya completado y enviado su solicitud con éxito. Si tiene alguna pregunta o inquietud, no dude en comunicarse con nosotros por teléfono al (323)986-2741 o por correo electrónico a AdoptAFamily@dpss.lacounty.gov.

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INTRODUCTION:

DPSS Employees must complete the entire AAF Customer Application, including the Wish List, on behalf of the Customer. Once completed, click the SUBMIT button for the application to be queued for processing.

The Adopt-A-Family is a program in which sponsors are carefully matched to families or customers to provide gifts for the holidays. Adopt-A-Family relies heavily on the commitment of sponsors who include organizations, teams, individuals, or families to spread holiday cheer by adopting single or multiple families.

PROGRAM OVERVIEW and INSTRUCTIONS:

Before DPSS Employees submit an application on behalf of a family, you must verify that all DPSS customers (families) have an open and valid CalWORKs, CalFresh, IHSS or Medi-Cal case. Unfortunately, General Relief recipients are not eligible for this program. The application must be completely filled out and submitted to the Toy Loan & Volunteer Services section.

Below are the steps:

• Step 1: Completely fill out the Customer’s Application. Only include eligible members of the customer’s household that are on the DPSS case.

• Step 2: Explain the current state of the customer’s family/living situation. This field is mandatory. Please ensure all the information provided is correct and be as detailed as possible in the “Descriptive Summary” portion of the application to clearly communicate their situation and preferences. Priority is given to those that have had severe hardships during the past months. Leaving any section blank may render the application ineligible.

• Step 3: List all members in the immediate family. Give first and last name, gender, and age. When listing children and household members, please verify they are associated with the same case number to ensure eligibility. If customers listed on the application are not on the active case, they may not qualify for the program.

• Step 4: Complete the wish list.

Add categories for what is most needed by the family. No item is guaranteed, the final decision is left to the sponsors who donates.

• Step 5: Submit the Customer’s application.

Customers are chosen in a lottery-based fashion. This is considered a once in a lifetime opportunity, so once chosen this family will not be eligible for future Adopt-A-Family campaigns. Also, not every family that applies will be chosen.

Once you have successfully completed and submitted the Customer’s application, it will be queued for processing. Application processing can take 1-2 weeks. If you have any questions or concerns, please feel free to reach out to the Toy Loan Volunteer Staff at (323)986-2741 or AdoptAFamily@dpss.lacounty.gov.